서비스 지원
고객 교육 형식
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On-site Training
Direct, hands-on training at your facility -
Remote Guidance
Virtual training sessions with our experts -
Mail Letters
Detailed documentation and guides
교육 내용
Customer training is an important part of the market service system. In addition to the technical communication with customers in the early stage, Beyond Laser usually provides a complete technical training for the customers during the acceptance. 
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Explain the main performance, structure, and principle of the equipment.
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Explain the safety protection knowledge and precautions of laser.
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Train the sequence of turning on and off the equipment, daily maintenance, and the elimination of simple faults.
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Explain the replacement methods and precautions for routine optical components and consumables.
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Train the use of marking software and various related drawing software, as well as processing process parameters and methods.
헌신을 넘어서는 서비스
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01
Domestic customers are provided with door-to-door delivery, installation, and debugging, as well as full training throughout the process. -
02
A one-year free warranty is offered for the products sold, with lifetime maintenance, and free upgrade services for the matching control software. -
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Engineers are arranged for free on-site inspections and maintenance of equipment on an irregular basis, and round-the-clock service is provided for the equipment sold.